Learners' evaluation of a navigation support tool in distance education

This article investigates the usability of a navigation support tool, which guides learners by generating advice on the next best step to take in a self-study e-learning course. The article draws on log data and responses from online questionnaires to provide insights into learners’ evaluation of the tool, their adherence to the advice and their expectations of self-efficacy. The theoretical underpinnings of the work are described together with the experimental set-up. Results show that more than half of the learners in the experimental group adhered to the advice and held the opinion that the advice stimulated them to proceed with the course. Learners expressed a need to know what the advice was based on which can be seen as an essential element in future development of the tool.